RETURN POLICY
We want you to love your Honeybee Gardens products! Because we’re a small business that cares about both our customers and the planet, we ask that you try a sample first before purchasing a full size. This helps prevent waste and ensures you get the perfect match.
Here’s how our policy works:
- Samples first: If a sample size is available for a product, please try it before purchasing a full size. Returns/refunds aren’t available on full-size items if you didn’t try a sample first and simply don’t like it.
- Products without samples: If a sample size isn't available, you may request a refund or store credit within 30 days of purchase date.
- Non-refundable items include:
- Samples, clearance items, or Personal Color Analysis
- Products purchased through third-party retailers
- Ordering mistakes (wrong item/shade selected)
- Reactions or allergies (we fully list ingredients so you can check before ordering)
- Shipping: Shipping fees are not refundable, and customers are responsible for return shipping costs.
- Please return items with your packing slip to: Honeybee Gardens, Attn: RETURNS, 2670 Leisczs Bridge Rd, Suite 100, Leesport, PA 19533
- We suggest using a traceable shipping method.
We do not offer exchanges.
Cancellation Policy
Our order process is automated to distribute products quickly and accurately. We apologize but once the order has been “Checked Out” it can NOT be cancelled.
Disclaimer
Everyone’s skin is unique, and reactions can happen with any product. We always recommend a patch test when trying something new. If irritation occurs, discontinue use. Our products are for external use only. No medical claims are implied.
Patch Test?
It’s always a good idea to test your skin to check for a reaction from any new products that you are going to use on your skin. Apply a small amount of the new product to clean skin on the inside of your elbow. Cover with a bandage and leave for 24 hours. If a rash or redness appears, do not use this product. If any of our products get into your eyes, flush with water immediately. If any irritation occurs, consult a physician immediately. Do not take any products internally.